Guarantee

There is a 65-DAY REFUND guarantee if you do not receive your jewelry 65 days after payment.

The 30-DAY RETURN policy lets you return the jewelry after our confirmation within 30 days of delivery. No questions asked.

Contact us at sales@moisza.com if you want to return the package in the same condition that you received it with the proof of purchase. Then you can send back the package at your own expense. We will refund you through your original payment method once we receive it.

We will not process products sent to us without requesting a return beforehand.

Exceptions / non-returnable items
Custom products (special orders or personalized items such as rings with engraving) can only be returned if the item is defective, damaged, or has other issues. 
   

Click Here for the details of the Refund / Return Policy.

Feel free to contact us if you have any questions.